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Logical Data Recovery FAQs:

Involves the loss of data due to file system failure or accidental loss of data. Logical recoveries would include deletion of files, accidental loss of partition using FDISK, Formatting the incorrect drive, virus attack and the like. There are many data recovery software tools available.


Laptop Data Recovery

We have specialized tools and techniques to works with all laptop manufacturers. We have honed customs tools for data recovery of Dell Laptop, Toshiba, Compaq, HP, Sony and many other OEM resellers and manufacturer of notebook or laptop computers. Our usual turn around time for laptop hard drive recovery is 48 hours.

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Hard Drive Recovery Services's Policies and Procedures

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Recovery Time

Warranty Information

Hard Drive Recovery Services Inc.. has the most technologically advanced tools for data recovery in the industry.  There are instances, however, when some data is damaged, yet it is considered functional from the operating system perspective.  We will recover specified files to the best of our ability.  If the data recovered is returned to a customer and found to be unusable - we ask that the customer return the original media for a possible rework.  If further examination determines that nothing more can be done and that the data is not recoverable, a credit will be issued.

Hard drives, under manufacturer's warranty, that require clean room stabilization due to physical failures, still carry the warranty.  Our clean room facilities do not void the warranty and the drive can be replaced.

Hard Drive Recovery Services Inc.. will keep a back-up copy of the data on our server for a period of 30 days.  It will be deleted after this period expires.

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Return of Data

Please discuss which of the following return media would suit you best with one of our data recovery Service Advisors.

Once Hard Drive Recovery Services Inc.. has recovered the data from the failed media, the most common method of return is on a CD.  This also provides customers with a good hard copy of their data as a backup.  Other forms of media are also available for the return of data, such as 4mm and 8mm DAT tapes, Zip disks, diskettes (for smaller jobs) and Jaz disks.  We can also download to another hard drive if it has been formatted with the customer's operating system.

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Terms of Payment

Full payment of approved charges is due on return of job/equipment.  All invoices are C.O.D. unless previously arranged.

Hard Drive Recovery Services Inc.. accepts:

  • Credit Cards

  • Company Checks

  • Cashier Checks

  • Cash

  • Wire Transfers

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Recovery Time

The timeline for data recovery will be determined by the extent of damage and the lead-time through the lab queue.  Most software reconstructions require 4 to 7 days.  

All lead-times are variable and are dependent on such factors as; type of damage, parts availability and severity of media and structure damage.

Expedited services are available and include several options.  

Please discuss this important issue with the Hard Drive Recovery Services Inc. Service Advisor.

We understand that data is critical, and we will do everything possible to work within customer's timelines.

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St Petersburg, FL, 33713