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Logical Data Recovery FAQs:

Involves the loss of data due to file system failure or accidental loss of data. Logical recoveries would include deletion of files, accidental loss of partition using FDISK, Formatting the incorrect drive, virus attack and the like. There are many data recovery software tools available.


Laptop Data Recovery

We have specialized tools and techniques to works with all laptop manufacturers. We have honed customs tools for data recovery of Dell Laptop, Toshiba, Compaq, HP, Sony and many other OEM resellers and manufacturer of notebook or laptop computers. Our usual turn around time for laptop hard drive recovery is 48 hours.

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Hard Drive Shipping Information

If at all possible - use the original shipping materials. 
If this isn't possible, it is relatively easy to replicate.

- Wrap media in an anti-static bag or tin foil.
 
- Try to use a box that is at least twice the size of the media so that the media can be suspended in the middle of the box.  We recommend a minimum of two inches of space around a 2 lb drive. 

- Pack securely with foam, bubble wrap or newspaper.  This will prevent the media from moving from the middle of the box.  Avoid using peanuts for packing securely, as the contents will settle to the bottom of the box. 

- If sending a computer, laptop or notebook, use original packing if at all possible.  Otherwise, use particular care to ensure proper cushioning and protection.  We recommend at least 6 inches for insulation.  The heavier the unit - the more insulation required. 

- Make sure the box is clearly labeled 'FRAGILE' and don't forget to include the forms we send.

Please use only the following carriers:
- FedEx
- DHL
- UPS
- US Mail Air Only

If you have any questions regarding shipping your drive, please contact us.

1-866-600-DISK

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St Petersburg, FL, 33713